Mansion on the Lake
Frequently Asked
Questions
What types of rooms/suites are available?
At Mansion on the Lake in Newton, WI, we offer a variety of luxurious rooms and suites, each designed to provide comfort and relaxation. Our spacious property includes 8 beautifully appointed bedrooms with a total of 9 beds, making it ideal for family gatherings, group retreats, and vacation stays. Explore our gallery to see detailed photos and descriptions of each bedroom and suite, showcasing the luxury, amenities, and unique style of our lakeside accommodations.
Are pets allowed in the accommodations?
Unfortunately, Mansion on the Lake maintains a no-pet policy to ensure the comfort and cleanliness of our luxury accommodations. We kindly ask guests to make alternative arrangements for their pets to help us maintain the serene and pristine environment our guests expect during their stay.
What is the cancellation policy?
For full details on our cancellation policy, please visit our dedicated page here: www.mansiononthelake.com/cancellation-policy. This page provides comprehensive information on booking changes, refunds, and any applicable fees to help you plan your stay with confidence.
How can I reserve the Mansion?
Reservations for Mansion on the Lake can be made on our website by clicking the “BOOK NOW” button. Since the property is managed by Wander.com, all guest inquiries and customer service interactions are handled through the Wander app. We encourage you to download the Wander app to ask any questions before booking and get real-time assistance for a smooth booking experience.
Are there any special packages available?
Yes, we offer a range of seasonal packages to enhance your stay! For details on our latest offerings, please visit our website or contact our team through the Wander app for up-to-date information on current packages and special promotions.
What amenities are included with my stay?
Most amenities are included with your stay at Mansion on the Lake. However, certain premium services, such as chef service, grocery delivery, and other personalized options, may incur additional charges. For a complete list of included amenities or to inquire about specific services, please contact our team through the Wander app chat for assistance.
Is there a fitness center on site?
Yes, Mansion on the Lake features a fully equipped, climate-controlled fitness center for guests. Our facility includes a treadmill, free weights, and other workout equipment to help you maintain your fitness routine during your stay. For more information on our workout amenities, feel free to reach out to our team via the Wander app.
What dining options are available at Mansion on the Lake?
The Blind Horse Restaurant and Winery provides an unforgettable dining experience with exquisite cuisine and fine wines, perfect for food enthusiasts. For an elevated in-home dining option at Mansion on the Lake, consider adding chef service to your booking. Learn more about the talented Chef Colin and Chef Diana on our blog page, where we share insights into their culinary expertise. Be sure to check out our guidebook for a full list of dining recommendations, local restaurants, and culinary experiences in Newton, WI, just a short drive from Chicago and Milwaukee.
Can dietary restrictions be accommodated?
Absolutely. If you choose to add a chef service during your stay at Mansion on the Lake, please provide any dietary restrictions, and our professional chefs will tailor the menu to meet your needs. Our chef services offer a personalized dining experience, ensuring all guests enjoy exquisite meals crafted with dietary preferences in mind.
What recreational activities are offered on the property?
Guests at Mansion on the Lake can enjoy a variety of on-site activities, including swimming, basketball, tennis, pickleball, football, yard games, and hiking trails. For those looking to explore more, our concierge is available to assist with planning off-site activities, ensuring a memorable and active stay near Newton, WI, just a short drive from Chicago and Milwaukee.
Are visitors allowed in guest rooms?
Daytime visitors are welcome at Mansion on the Lake; however, overnight stays are limited to guests included in the booking reservation. Please ensure all overnight guests are accounted for at the time of booking to comply with our policy and provide a seamless experience.
What is the smoking policy?
Mansion on the Lake maintains a smoke-free environment indoors to ensure a comfortable and clean stay for all guests. Designated smoking areas are conveniently available outside for those who wish to smoke. Thank you for helping us keep our luxury lakeside home fresh and welcoming for everyone.
What security measures are in place?
At Mansion on the Lake, guest safety is our top priority. Our property is equipped with 24/7 surveillance cameras, providing high-level security that our high-profile guests consistently praise. The enhanced security features ensure peace of mind for all visitors, making Mansion on the Lake an ideal choice for those seeking privacy and safety in a luxurious lakeside setting.
Are there safety measures in case of emergencies?
Emergency procedures are detailed in our guest guidebook, which you will receive once your booking at Mansion on the Lake is complete. For any immediate questions or additional assistance, guests can also reach out to our team through the Wander app to ensure a safe and enjoyable stay at our luxurious lakeside property.
Is transportation provided to and from the airport?
Transportation to and from the airport can be arranged upon request for guests at Mansion on the Lake. Please contact our concierge through the Wander app for seamless assistance with your travel needs, ensuring a smooth and stress-free arrival and departure experience.
Is there parking available?
Yes, Mansion on the Lake offers complimentary parking for all guests throughout their stay, with convenient spaces available in both the garage and driveway. Enjoy easy and secure parking options as part of your luxurious experience at our lakeside property.
Can the concierge assist with arranging local transportation?
Certainly, our concierge team at Mansion on the Lake, accessible through the Wander app, can assist in arranging local transportation as needed. Please note that rideshare services may be limited due to our rural location. We recommend coordinating with our Wander concierge in advance to ensure reliable transportation options throughout your stay.
Are there accessible rooms or facilities for guests with mobility challenges?
Yes, Mansion on the Lake offers accessible rooms and facilities to accommodate guests with mobility needs. Please inform our team through the Wander app of any specific requirements at the time of booking to ensure a comfortable and seamless stay with full accessibility.
What time is check in/check out?
Check-in at Mansion on the Lake begins after 4:00 p.m., and check-out is at 11:00 a.m. For guests seeking additional time, late check-out may be available upon request. Please contact our team through the Wander app to inquire about late check-out options and make the most of your stay.
Is there an age restriction for guests?
Mansion on the Lake welcomes guests of all ages to enjoy our luxurious accommodations. Please note that guests must be at least 25 years old to make a booking. We look forward to hosting families, groups, and individuals in our beautiful lakeside retreat.
Is Wi-Fi available, and is it complimentary?
Mansion on the Lake offers complimentary Wi-Fi for guests throughout the entire property, ensuring seamless connectivity during your stay. Enjoy high-speed internet access in all rooms and common areas, perfect for staying connected, working remotely, or streaming your favorite content.
Can Mansion on the Lake host special events?
Yes, Mansion on the Lake is an ideal venue for hosting special events, including family reunions, birthday celebrations, and employee wellness retreats. We specialize in creating tailored packages to suit the unique needs of each event, ensuring a memorable and customized experience for all guests. Contact our team through the Wander app to discuss how we can make your event exceptional in our luxurious lakeside setting.
Are event planning services available?
Our dedicated team at Mansion on the Lake is here to assist with every detail of your event, ensuring a seamless and memorable experience. From planning to execution, we’re committed to making your family reunion, celebration, or corporate retreat exceptional in our luxurious lakeside setting. Contact us through the Wander app to start planning your unforgettable event.
Are there restrictions on noise or guest numbers for private events?
Yes, Mansion on the Lake has occupancy guidelines to ensure a comfortable and enjoyable experience for all guests. Our team can provide specific details on guest limits for overnight stays and events. Please contact us through the Wander app to discuss your group size and any applicable restrictions to ensure we can accommodate your needs seamlessly.
Can I host a wedding at Mansion on the Lake?
Unfortunately, Mansion on the Lake is not available as a wedding venue. However, our luxurious lakeside property provides the perfect setting for all your pre- and post-wedding festivities and accommodations. Enjoy an elegant and scenic backdrop for rehearsal dinners, bridal parties, family gatherings, and more, creating unforgettable moments around your special day. Contact our team through the Wander app for information on event packages tailored to pre- and post-wedding celebrations.
How is waste disposal managed?
Mansion on the Lake is committed to environmentally conscious practices with a comprehensive waste management system in place. Detailed disposal instructions are available in our guest guidebook to help guests participate in our sustainability efforts during their stay. For any additional questions, please reach out through the Wander app.
What forms of payment are accepted?
Mansion on the Lake accepts all major credit cards for a seamless booking and payment experience. Enjoy convenient and secure transactions when reserving your stay or adding additional services. For further details, please reach out to our team through the Wander app.
Is a deposit required at the time of booking?
A deposit may be required to secure your reservation at Mansion on the Lake. Full details regarding deposit requirements will be provided during the booking process, ensuring transparency and a smooth experience. For more information, please contact our team through the Wander app.
How can I provide feedback about my stay?
We value your feedback at Mansion on the Lake! Guests are encouraged to share their experiences on our social media platforms, through Google reviews, or directly with our management team. Your insights help us continually enhance the luxury experience we offer. For any immediate feedback or assistance, please reach out to our team through the Wander app.
How does Mansion on the Lake handle bookings for celebrities with agents requiring security and exclusive contracts?
Confidentiality and Privacy: Mansion on the Lake is committed to maintaining the confidentiality and privacy of all guests, especially high-profile individuals. We prioritize safeguarding guest information to ensure a private and secure stay.
Agent Booking Process: Our dedicated reservations team collaborates closely with celebrity agents to facilitate a seamless booking process. We meticulously document specific requirements and preferences, ensuring a personalized experience tailored to each guest’s needs.
Security Detail Coordination: For guests requiring additional security, our expert team works with provided security details to develop a comprehensive security plan. We monitor entry points and coordinate closely with the guest’s own security personnel for seamless protection.
Exclusive Contracts: Mansion on the Lake has extensive experience in managing exclusive contracts for high-profile clients. Our legal team reviews and executes these contracts with a focus on privacy, security, and confidentiality, meeting the unique requirements of each guest.
What customized amenities and services are offered for high-profile guests?
Customized Amenities and Services: To elevate the experience of high-profile guests, Mansion on the Lake offers tailored amenities, including private entrances, dedicated staff, and exclusive access to select facilities. These customized services ensure a comfortable and private stay, designed to meet unique needs.
Restricted Access Areas: For added security and privacy, specific areas of Mansion on the Lake can be designated as restricted access. Our professional security team collaborates with the guest’s personal security detail to monitor and manage these areas, creating a secure and serene environment.
Discreet Arrival and Departure: We arrange discreet arrival and departure options for our guests, including private entrances and personalized check-in/check-out procedures. These services provide high-profile guests with the privacy and seamless transitions they require.
How does Mansion on the Lake communicate with celebrity agents and security teams?
Communication Protocol: Mansion on the Lake, managed through Wander.com, establishes a clear communication protocol with the celebrity’s agent and security team, ensuring seamless coordination on logistics, schedules, and specific requirements. This alignment, facilitated through Wander.com, provides a smooth and organized experience for high-profile guests.
Emergency Preparedness: Our staff, trained through Wander.com’s protocols, is fully equipped to handle emergencies in collaboration with security personnel. With comprehensive protocols in place, we ensure guest safety and discretion, maintaining a secure and calm environment at Mansion on the Lake.
Does Mansion on the Lake offer ongoing support during a celebrity's stay?
Ongoing Support: Managed by Wander.com, Mansion on the Lake provides ongoing support throughout the celebrity’s stay to ensure every need is met. Our team, coordinated through Wander.com, conducts regular check-ins with the guest’s agent and security detail to address any evolving requirements, delivering a seamless, customized experience.
Am I covered if I break something during my stay?
Verification of Occupancy, Damage Waiver, and Security
Secure your reservation today and rest easy knowing you're fully protected against accidental damage during your stay. With our damage waiver for just $35, your peace of mind is our priority. Plus, complete our verification process for added security—we'll ask for personal verification to ensure your booking is safe and secure. Book now to ensure your well-deserved getaway is worry-free from start to finish!
Attention: Ensuring the security of our properties and adhering to current short-term rental regulations are paramount to us. Therefore, we kindly request your cooperation in undergoing our independent verification process through SuperHog. Expect communication via email and/or text to initiate this verification.
Additionally, please note: Before your booking begins, it is mandatory to purchase a damage waiver for a nominal fee of $35. This invaluable protection offers comprehensive coverage, ensuring you peace of mind in the unfortunate event of accidental damage during your stay. With the damage waiver, you can enjoy your accommodation worry-free, knowing that any unforeseen mishaps will be swiftly and fully addressed, allowing you to focus solely on your enjoyment and relaxation.
Still Have Questions?
Can’t find the answer you’re looking for?
Chat with our friendly team through the Wander app. We’re here to assist with any inquiries and ensure you have all the information needed for a seamless experience at Mansion on the Lake.
